NEWAI for site visitors · Beta

AI assistant for websites and online stores

It helps visitors choose a product, answers catalog questions and guides them to a purchase. Connect the AI assistant to your uCoz online store right from the control panel.

400 requests on the Shop plan and above Beta terms

AI assistant on a furniture store website looking for a pouf to match a leather sofa
Product selection in a conversation with a shopper
AI assistant for online stores

From a product question
to the next step

Visitors describe what they need in plain words. The assistant clarifies the need, checks the catalog and helps continue the purchase.

01

Understands the request

Clarifies the budget, purpose and key specs. Helps choose even when the shopper doesn’t know the exact product name.

02

Works with the catalog

Uses the store’s products, categories, prices and stock data. Suggests options that fit the visitor’s needs.

03

Helps make the purchase

Adds the chosen product to the cart, helps place the order or saves contact details so a manager can continue the conversation.

How it works on a site

A consultation in the chat,
not a keyword search

The AI assistant helps visitors navigate your range: from choosing furniture to clarifying the specs of technically complex products.

AI assistant example in an online store: a hearing aid consultation and saving the shopper’s contact
Consultation and leadA real interface example: the visitor asks a question, the assistant helps choose and saves the contact for a manager.
“Find a sofa under $1,000”“Is there a model with Bluetooth?”“Find a pouf to match this sofa”
Contacts from conversations

Save leads
with conversation context

If a visitor needs a manager’s help, the AI assistant can save their contact details. Leads and the conversation context are available in the uCoz control panel.

It’s easier for a manager to pick up the conversation: they see what the shopper asked about, not just their contact details.

Visitor leads and contacts from the AI assistant in the uCoz control panel
Chat leads in the control panel
Setup on uCoz

A website with an AI assistant
without a separate integration

The module is enabled from the control panel. For an online store, you don’t need to transfer the product catalog separately.

  1. 01

    Activate the module

    On the “Inactive” tab of the module list, find “AI Concierge”, activate it and select “Online Store”.

  2. 02

    Wait for the catalog analysis

    The assistant will study your products, categories, prices and available stock.

  3. 03

    Set up the chat on your site

    Choose the widget color and position, check how it looks and ask the assistant questions about your products.

Visibility, color and position settings for the AI assistant chat on a uCoz site
Chat visibility and appearance settings
Now and next

Today — AI for your store
Next — more knowledge about your site

The current version works with the online store. Support for pages, FAQ, catalogs and other site modules is announced as the next stage.

All online store features
Questions and answers

AI assistant
on your uCoz site

What can the AI assistant for an online store do?

It answers catalog questions, clarifies needs, recommends products based on prices and stock, adds selected items to the cart, helps place orders and saves contacts for a manager.

How do I add the AI assistant to my site?

Open the uCoz control panel, find the “AI Concierge” module on the “Inactive” tab and activate it. Select the online store, wait for the catalog analysis and set up the chat widget.

Do I need to upload products separately?

For a uCoz store, there’s no need to transfer the catalog separately: the assistant uses products, categories, prices and stock data from your online store.

Does the assistant already work with all site pages?

Not yet. It currently works with the online store. Support for pages, FAQ and other modules is announced for future development.

What are the Beta terms?

400 requests are available on the Shop plan and above. To increase the limit, contact support through the control panel. Beta terms and limits may be adjusted.

Online store with an AI assistant

Create a store
with an AI consultant

Register a site on uCoz, add an online store and activate the assistant in the control panel. If you already have a site, start by enabling the module.